Job Description
Technical Support Specialist
The Technical Support and Services Technician plays a pivotal role in our IT operations, serving as the primary point of contact for any IT-related issues that arise.
- Troubleshoot and resolve desktop (full Windows and thin client) issues with a focus on timely resolution to minimize disruptions.
Key Responsibilities:
- Become proficient in building and deploying new/replacement desktops and thin clients for users, ensuring seamless integration into our IT ecosystem.
- Collaborate with Senior-level engineers to resolve advanced/high-complexity technical challenges, driving continuous improvement through knowledge sharing.
- Provide
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