Desktop & Technical Support Specialist

Join Vonage and help us innovate cloud communications for businesses worldwide

Why this role matters:

We are currently seeking a skilled and proactive IT Support Engineer to join our dynamic team. This position will play a key role in delivering hands-on technical support to local users, while also contributing to the broader efforts of our Global IT Support Desk.

In this role, you'll work closely with colleagues across our global IT team to ensure the smooth operation of our systems and provide responsive, high-quality support to internal users. As part of the Global IT Support team, you'll be expected to manage a wide range of technical issues, from basic troubleshooting to more complex incidents.

The ideal candidate will bring strong technical expertise, excellent problem-solving abilities, and the confidence to operate independently in a fast-paced, office-based environment.

Your key responsibilities:

• Provide onsite techn...