Desktop Technician

Position Details

Position Information Job Title Desktop Technician Position Type Student Division Finance & Administration Department Information Technology Job Description

The desktop tech position is an excellent opportunity to gain tier 1, 2 and 3 desktop support experience;

Work with customers to resolve software and hardware related issues through phone, email, and/or remote or in-person assistance.

Work with supervisors and vendors to find short-term and long-term resolutions for issues such as:
Removing viruses
Installing hardware and software
Imaging computers

Install and troubleshoot classroom technology such as projectors, cameras, speakers, and document cameras.

Other duties as assigned.

Standard operating hours for this position are 8: AM – 5: PM Monday through Friday. Technicians are required to fit their schedule within standard operating hours, but may occasionally be asked to work events beyond these standard hours.

Required Qualifications

Must be a currently enrolled student, registered for classes, and in good academic standing.

Must maintain a 2.0 GPA or higher.

Basic understanding of computer hardware and basic troubleshooting ability;

Ability to work individually and also with team members;

Must effectively communicate one on one with end users;

Ability to efficiently manage your time in a fast-paced work environment

Preferred Qualifications

Experience with the following is preferred but not required:
Windows OS
Mac OS
Audio/Video equipment
Access controls
Microsoft Office Suite
Computer programming
Mobile devices
Active Directory Services

Physical Demands

Transport computers and other equipment across campus

Climb ladders to work on elevated or mounted equipment

Salary Starting at $ an hour EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.


In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at () -8 or email us at . Posting Detail Information Posting Number Number of Vacancies 1 Open Date //5 Close Date Open Until Filled Special Instructions to Applicant Applicants can expect a call back within 3-5 business days of submitting their application.

Please direct any questions regarding your application to [email protected].