Job Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
The Unified Communications Engineering team is looking for an enthusiastic Devops engineer with a passion for building and optimizing secure, reliable, scalable, and robust applications. This role is ideal for an engineer who enjoys designing and building scalable automation frameworks, improving CI/CD pipelines, and leveraging Ansible-driven automation to enable reliable, continuous deployment.
You will work closely with development, operations, and deployment teams to enhance infrastructure reliability, streamline delivery pipelines, and contribute to a culture of continuous improvement.
**Job Description**
Who we are:
The Unified Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our residential, commercial, and wholesale customers. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern DevSecOps practices in an end-to-end approach. Our culture focuses on constant learning, embracing diversity, fostering inclusivity, empowering individuals, dynamic collaboration, and promoting open communications. Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology driven approach that we achieve the best customer experience for our products.
**Key Responsibilities**
+ Analyze business and technical requirements to design and implement automation solutions that improve efficiency, reliability, and scalability, with a strong focus on continuous deployment.
+ Develop, maintain, and version-control automation code and system documentation to ensure transparency, traceability, and operational readiness.
+ Define and maintain server installation and configuration standards across operating systems, hardware, software, and version levels.
+ Design, deploy, and enhance CI/CD pipelines using Ansible and modern build and deployment tools.
+ Collaborate with operations and deployment teams to drive continuous quality improvement initiatives.
+ Deploy, maintain, and enhance system and application monitoring to ensure optimal performance and availability.
+ Support and mentor peers by sharing knowledge of current and emerging DevOps tools, technologies, and best practices.
**Required Qualifications**
+ Minimum of 2 years of progressively responsible experience in a DevOps.
+ Familiarity with deployment and packaging toolsets including Jenkins, Docker, Kubernetes, and container-based platforms.
+ Strong experience developing Ansible automation for configuration management and deployment workflows.
+ Experience with CI and build tools such as GitHub, Concourse, or Jenkins.
+ Proficiency in one or more scripting or programming languages such as Python, Shell Script, or similar.
**Nice to Have**
+ Experience supporting large-scale enterprise or customer-facing platforms.
+ Exposure to infrastructure-as-code and DevSecOps practices.
+ Strong troubleshooting skills across application, system, and infrastructure layers.
**Core Responsibilities**
+ Analyzes and determines integration needs.
+ Evaluates and plans software designs, test results and technical manuals.
+ Reviews literature, patents and current practices relevant to the solution of assigned projects.
+ Programs new software, web applications and supports new applications under development and the customization of current applications.
+ Edits and reviews technical requirements documentation.
+ Works with Quality Assurance team to determine if applications fit specification and technical requirements.
+ Displays knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty.
+ Displays knowledge of and ability to apply, process design and redesign skills.
+ Displays in-depth knowledge of and ability to apply, project management skills.
+ Consistent exercise of independent judgment and discretion in matters of significance.
+ Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
+ Other duties and responsibilities as assigned.
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Support a culture of inclusion in how you work and lead.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.
**Education**
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
**Relevant Work Experience**
2-5 Years
**Job Family Group:** Engineering
**Job Summary**
The Unified Communications Engineering team is looking for an enthusiastic Devops engineer with a passion for building and optimizing secure, reliable, scalable, and robust applications. This role is ideal for an engineer who enjoys designing and building scalable automation frameworks, improving CI/CD pipelines, and leveraging Ansible-driven automation to enable reliable, continuous deployment.
You will work closely with development, operations, and deployment teams to enhance infrastructure reliability, streamline delivery pipelines, and contribute to a culture of continuous improvement.
**Job Description**
Who we are:
The Unified Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our residential, commercial, and wholesale customers. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern DevSecOps practices in an end-to-end approach. Our culture focuses on constant learning, embracing diversity, fostering inclusivity, empowering individuals, dynamic collaboration, and promoting open communications. Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology driven approach that we achieve the best customer experience for our products.
**Key Responsibilities**
+ Analyze business and technical requirements to design and implement automation solutions that improve efficiency, reliability, and scalability, with a strong focus on continuous deployment.
+ Develop, maintain, and version-control automation code and system documentation to ensure transparency, traceability, and operational readiness.
+ Define and maintain server installation and configuration standards across operating systems, hardware, software, and version levels.
+ Design, deploy, and enhance CI/CD pipelines using Ansible and modern build and deployment tools.
+ Collaborate with operations and deployment teams to drive continuous quality improvement initiatives.
+ Deploy, maintain, and enhance system and application monitoring to ensure optimal performance and availability.
+ Support and mentor peers by sharing knowledge of current and emerging DevOps tools, technologies, and best practices.
**Required Qualifications**
+ Minimum of 2 years of progressively responsible experience in a DevOps.
+ Familiarity with deployment and packaging toolsets including Jenkins, Docker, Kubernetes, and container-based platforms.
+ Strong experience developing Ansible automation for configuration management and deployment workflows.
+ Experience with CI and build tools such as GitHub, Concourse, or Jenkins.
+ Proficiency in one or more scripting or programming languages such as Python, Shell Script, or similar.
**Nice to Have**
+ Experience supporting large-scale enterprise or customer-facing platforms.
+ Exposure to infrastructure-as-code and DevSecOps practices.
+ Strong troubleshooting skills across application, system, and infrastructure layers.
**Core Responsibilities**
+ Analyzes and determines integration needs.
+ Evaluates and plans software designs, test results and technical manuals.
+ Reviews literature, patents and current practices relevant to the solution of assigned projects.
+ Programs new software, web applications and supports new applications under development and the customization of current applications.
+ Edits and reviews technical requirements documentation.
+ Works with Quality Assurance team to determine if applications fit specification and technical requirements.
+ Displays knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty.
+ Displays knowledge of and ability to apply, process design and redesign skills.
+ Displays in-depth knowledge of and ability to apply, project management skills.
+ Consistent exercise of independent judgment and discretion in matters of significance.
+ Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
+ Other duties and responsibilities as assigned.
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Support a culture of inclusion in how you work and lead.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.
**Education**
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
**Relevant Work Experience**
2-5 Years
**Job Family Group:** Engineering
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