Device Associate, Quality Services, Device Tech Support

Description

At this role the associate gets a chance to work on multiple generations of E-reader devices and will directly contribute to the high quality of the devices.

Key job responsibilities

• Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner.
• Should have understanding of the functionality of the project/product. Should have the ability to stay connected with changing requirements and documentation.
• Should be able to actively look for gaps in test cases and look beyond test cases for issues/bugs.
• Should execute processes to thoroughly test product changes.
• Should have the ability to backtrack and do a root cause analysis of bugs/issues.
  
  

A day in the life

A typical day involves executing regression cases , raising bugs, supporting ad-hoc requests etc.

Also involves interacting with QA for new featu...