Job Description
Responsibilities
- Implement integrations requested by customers
- Deploy updates and fixes
- Provide Level 2 technical support
- Build tools to reduce occurrences of errors and improve the customer experience
- Develop software to integrate with internal back-end systems
- Perform root cause analysis for production errors
- Investigate and resolve technical issues
- Develop scripts to automate visualization
- Design procedures for system troubleshooting and maintenance
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