Job Description
Your role spans designing CI/CD workflows, managing and automating cloud infrastructure (AWS/GCP/Azure), containerizing and orchestrating environments, enabling infrastructure as code, enhancing observability, and enforcing best-in-class security- all while collaborating across teams to power resilient and scalable deployments.
What You'll Be Doing
- Undertake ongoing management, maintenance and administration activity of remote server(s) for clients.
- Attend, manage and rectify technical support queries belonging to active managed hosting services contracts.
- Work on performance tuning, package pulling/installation, updates patch management, network and server management issues.
- Managing helpdesk/tickets and technical support operations for all clients along with planning of scheduled maintenance where ever required.
- Learn new technologies and convert them into customer solutions.
- Achieve successful onboarding of new clients onto the hosting infrastructure...
What You'll Be Doing
- Undertake ongoing management, maintenance and administration activity of remote server(s) for clients.
- Attend, manage and rectify technical support queries belonging to active managed hosting services contracts.
- Work on performance tuning, package pulling/installation, updates patch management, network and server management issues.
- Managing helpdesk/tickets and technical support operations for all clients along with planning of scheduled maintenance where ever required.
- Learn new technologies and convert them into customer solutions.
- Achieve successful onboarding of new clients onto the hosting infrastructure...
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