Job Description

Responsibilities

  • Provide technical support for applications, including developing automation solutions to enhance IT service delivery;
  • Collaborate across web architecture, product, and development teams to understand business requirements and design operational support solutions;
  • Develop scripts to automate daily operations processes and support CI/CD pipeline deployments;
  • Handle day-to-day technical issues, perform troubleshooting and root cause analysis, and ensure resolution within defined SLA timelines;
  • Monitor application and site performance, identify system bottlenecks, proactively learn new technologies, and continuously optimize systems and processes.

Key Skills / Tools

  • Version Control / Build Tools : Git / GitLab, Jenkins, ArgoCD, Nexus, SonarQube
  • Automation / Networking : Perl, Python, Java, Bash scripting; Ansible, Chef, Terraform; F5, firewalls, DNS
  • Others...

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