DevOps Operations Lead

Yondu, Inc. Taguig, National Capital Region, Philippines

General Responsibilities

The Operations Lead is responsible for monitoring business operational activities and contributes to the effective production of products and/or provision of services. This position supervises day-to-day activities to ensure efficient service that meets the expectations and needs of customers and clients/partners.

Duties And Responsibilities

• Manages overall operations and is responsible for the effective and successful management of resource, productivity, quality control, and service level agreement as established and set for the Managed Services Group.
• Serves as a company representative on issues.
• Enhance the procedure, systems, and principles in the areas of service and operations management and looks for opportunities to expand services.
• Carry out supervisory responsibilities in accordance with the company’s policies and app...