Job Description

We are looking for a qualified and empathetic Diabetes Educator / Health Coach to support patients with Type 1, Type 2 and Gestational Diabetes through structured counselling, diabetes education, and continuous follow-ups. The role also includes to guide patients towards the right BeatO products and subscription plans based on their needs, ensuring both improved health outcomes and higher patient adoption.

  • Provide self-management training and education for Type 1, Type 2 and Gestational diabetic patients. Education.
  • Provide nutritional counselling and lifestyle guidance for diabetes management.
  • Deliver patient education as required or as directed by the Team.
  • Perform assessments and data collections, establish outcome criteria, and analyze progress.
  • Monitor and evaluate short-term and long-term patient response to interventions;
    ensure required follow-up support.
  • Convert free trial patients into paid patients/subscribers through counselling, trust building and need-based product recommendation.
  • Recommend BeatO products/services (e.G., subscriptions, monitoring devices, plans, etc.) aligned with patient goals.
  • Ensure high patient engagement and adherence through regular follow-ups and support.
  • Maintain accurate records of counselling sessions, conversions, and product adoption.
  • Participate in outreach activities such as health fairs / diabetes screening camps for screening and education.
  • Be responsible for introducing and strengthening the BeatO brand among diabetic patients.
  • Be open to additional roles/responsibilities as assigned.

Skills & Experience:

  • B.Sc. in Home Science / Dietetics / Food & Nutrition with Master’s in Dietetics / Food & Nutrition.
  • Current understanding of industry requirements, processes, and best practices for Dieticians and Diabetes Educators.
  • Strong communication, patient counselling, and behaviour change skills.
  • Ability to handle patient objections, build trust, and influence decisions through consultative selling.
  • Good documentation and follow-up discipline.
  • Experience in patient education and counselling preferred (diabetes domain is a plus).


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