Job Description
We are looking for a qualified and empathetic Diabetes Educator / Health Coach to support patients with Type 1, Type 2 and Gestational Diabetes through structured counselling, diabetes education, and continuous follow-ups. The role also includes to guide patients towards the right BeatO products and subscription plans based on their needs, ensuring both improved health outcomes and higher patient adoption.
- Provide self-management training and education for Type 1, Type 2 and Gestational diabetic patients. Education.
- Provide nutritional counselling and lifestyle guidance for diabetes management.
- Deliver patient education as required or as directed by the Team.
- Perform assessments and data collections, establish outcome criteria, and analyze progress.
- Monitor and evaluate short-term and long-term patient response to interventions;
ensure required follow-up support. - Convert free trial patients into paid patients/subscribers through counselling, trust building and need-based product recommendation.
- Recommend BeatO products/services (e.G., subscriptions, monitoring devices, plans, etc.) aligned with patient goals.
- Ensure high patient engagement and adherence through regular follow-ups and support.
- Maintain accurate records of counselling sessions, conversions, and product adoption.
- Participate in outreach activities such as health fairs / diabetes screening camps for screening and education.
- Be responsible for introducing and strengthening the BeatO brand among diabetic patients.
- Be open to additional roles/responsibilities as assigned.
Skills & Experience:
- B.Sc. in Home Science / Dietetics / Food & Nutrition with Master’s in Dietetics / Food & Nutrition.
- Current understanding of industry requirements, processes, and best practices for Dieticians and Diabetes Educators.
- Strong communication, patient counselling, and behaviour change skills.
- Ability to handle patient objections, build trust, and influence decisions through consultative selling.
- Good documentation and follow-up discipline.
- Experience in patient education and counselling preferred (diabetes domain is a plus).
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