Dialler and Reporting Analyst

OVERVIEW

As the Dialler & Reporting Analyst, you will be accountable for the day-to-day performance & maintenance of the telephony dialler system, management of daily lead adherence to contact strategy and regulatory compliance, Reporting and Analysis, as well as the monitoring of Real-Time adherence for a Global Sales, Internet & Retentions operations.

This role will also be responsible for liaising with front-line operations to communicate performance updates and making pro-active changes to capitalize on opportunities. Maintenance and distribution of reports in addition to detailed analysis will also be expected. As a key part of the sales support operation, you will be expected to continue to drive aggressive growth by maximizing opportunities and increasing efficiencies where identified.

YOUR ROLE

As Dialler & Reporting Analyst, you will play a key role in driving the telephony improve...