Digital Account Manager

Start: 02.02.2026

Duties:

• Collect and share client feedback to improve products and services.
• Build strong internal and external relationships to identify opportunities.
• Develop account strategies aligned with client and business objectives.
• Handle client issues and ensure timely resolutions.
• Resolve daily challenges that impact campaign delivery or revenue.
• Research client goals and market trends to better understand their needs.
• Identify optimization and growth opportunities.
• Present tailored advertising solutions and recommendations.
• Build and maintain trusted, long-term client relationships.
• Stay informed about digital advertising trends, tools, and best practices.
• Use market insights to provide added value to clients.
• Maintain accurate pipeline and forecasting.
• Share client insights with internal teams.
• Keep detailed records of client activities.
• Consistently achieve or exceed revenue and performance targets.

Skills:

• High school diploma required.
• Fluent in market language: English (spoken and written).
• 2+ years in a telesales, inside sales, or outbound sales environment.
• Demonstrated ability to manage client relationships or accounts and achieve sales targets.
• Hands-on experience with digital advertising platforms (e.g., Google Ads, Meta Ads); certifications are an advantage.
• Proficient in using CRM systems such as Salesforce or Dynamics 365.
• Skills and Competencies:
• Excellent communication and presentation skills.
• Analytical mindset and problem-solving skills.
• Organized, goal-oriented, and able to manage multiple accounts.
• Familiarity with CRM systems (e.g., Salesforce or Dynamics 365) is an advantage. 

Benefits:

- Private life & health insurance (including eyecare and dental care) effective after 3 months of employment (effective from day 1 for relocated candidates)

- Free use of the corporate gym and other wellbeing activities 

- Fixed working hours of your selection, for all mothers with children of up to 2 years of age 

- Daily cash bonus at Mastercard, as defined below: 

0-12 months: 3€ net per working day (WFO)

- More than 12 months: 6€ net per working day (WFO)

- Competitive remuneration package with 2 extra salaries (1st in Christmas, half in Easter & half in Summer)

- Extra Bonus depending on achievement of targets set (HP Incentives)

- Fixed working schedule (no shifts) adopted to country needs                                       

- 9 Country Holiday Leaves on top of deserved AHL