Job Description
Key Responsibilities
Client Servicing & Digital Account Management
• Act as the primary point of contact for key digital clients, ensuring clarity of scope, timelines, and deliverables.
• Translate client business objectives into actionable digital roadmaps across web, app, UX, and performance marketing.
• Lead strategic discussions around digital transformation, platform enhancements, and growth opportunities.
• Manage client expectations, proactively address risks, and maintain strong long-term partnerships.
Digital Strategy & Planning
• Develop comprehensive digital strategies covering websites, mobile applications, UX optimization, and performance marketing.
• Align digital initiatives with measurable KPIs (traffic growth, conversion rates, engagement metrics, ROI).
• Identify opportunities for CRO (Conversion Rate Optimization), UX improvements, automation, and system enhanc...
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