Job Description

Job Title:

Customer Support Specialist – Digital App


About the Job:


  • We are looking for a highly skilled Customer Service Representative to join our team in providing top-notch support to users of our digital app.


Duties and Responsibilities:


    A. Handle customer inquiries via chat, email, and/or phone in Dutch and English.
    The candidate will be responsible for addressing user queries efficiently while maintaining professionalism.
      B Troubleshoot technical issues: provide clear solutions.
    The selected candidate will investigate problems encountered by users with the application,
    guiding them towards optimal resolutions through precise explanations or relevant resources if necessary.

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