Digital CM Architect

Job Title: Digital CM Architect

Job Location: London, UK/ Hybrid

Job Type: FTE

Job Description:

Lead design and development of Copilot Studio agents and Power Platform solutions (Canvas/Model-driven apps, Power Automate, Dataverse)

Build custom connectors, actions, and REST API integrations; implement RAG and configure Semantic Index for context enrichment

Develop AI Builder models and own model lifecycle (data prep, labelling, training, evaluation, retraining)

Apply ALM/DevOps for Power Platform deployments (environments, pipelines, packaging, versioning)

Design conversational flows, prompts and UX (adaptive cards); optimize agent performance and user adoption

Ensure security, compliance, and Responsible AI governance across solutions; produce architecture docs and runbooks

Collaborate with stakeholders, mentor engine...