Job Description
-Job descriptionThe way customers interact with us is changing significantly. The Digital Channels evolution are key in our aspiration to be the best bank for our customers. Our mission is to deliver a sensational customer experience, achieving our growth targets and succeeding with an efficient operation.
The Digital Sales Lead is critical to enable Digital as a core channel for migration
As part of the Digital Channel team in Mexico, this role will support our digital acquisition by optimizing our digital funnel across all journeys. The key metric is ‘conversion improvement’ (online and offline) and reducing drop-offs and improving customer engagement across Channel digital sales journeys. Also, the role holder will be responsible for migrating sales from branches Contact Center and other channels to the digital channels.
To be successful the individual will have a lead a group of initiatives to improve our digital sales funnel management, optimization and conversion techniq...
The Digital Sales Lead is critical to enable Digital as a core channel for migration
As part of the Digital Channel team in Mexico, this role will support our digital acquisition by optimizing our digital funnel across all journeys. The key metric is ‘conversion improvement’ (online and offline) and reducing drop-offs and improving customer engagement across Channel digital sales journeys. Also, the role holder will be responsible for migrating sales from branches Contact Center and other channels to the digital channels.
To be successful the individual will have a lead a group of initiatives to improve our digital sales funnel management, optimization and conversion techniq...
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