Job Description

Scheels Company Goals:

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.


Overview:


Are you fascinated by how artificial intelligence is changing the way we shop and communicate? The SCHEELS E-Commerce Department is looking for a tech-savvy, detail-oriented intern to join our Customer Experience Team. You will get a front-row seat to the future of retail, working with our E-Commerce Customer Experience Team. You won’t just be answering questions; you will be helping teach our AI platform how to better serve our customers. This is a unique opportunity to bridge the gap between technical AI management and genuine, human-centered customer service.

Responsibilities: 

  • AI Training Support: Assist in reviewing AI-generated responses for accuracy and teaching the bot how to improve based on real customer interactions.

  • Content Creation: ...

    • Apply for this Position

    Ready to join SCHEELS? Click the button below to submit your application.

    Submit Application