Job Description
Job Profile: Digitial Experience Specialist Int.
Overview:
The Customer Success organization is dedicated to helping our customers realize value from their investment with Blue Yonder, working in concert with our partners across the company. The Digital Experience Specialist Int has a critical role supporting our services with activities to help enable customer self-service success and increase engagement with Blue Yonder’s customers and associates.
What you´ll do / Responsibilities
- Manage web content for customer portal and internal sites. This entails consistent process steps to ensure announcements, events, documentation, videos, and static content is accurate and readily available for Blue Yonder’s Global Customers.
- Quality Assurance Support: Work with development team to execute test plans; Check for design fidelity, functional flows for devices & browser versions and help ensure the product adheres to the accessibility guidelines.
- Coordinate Programs: Coor...
Overview:
The Customer Success organization is dedicated to helping our customers realize value from their investment with Blue Yonder, working in concert with our partners across the company. The Digital Experience Specialist Int has a critical role supporting our services with activities to help enable customer self-service success and increase engagement with Blue Yonder’s customers and associates.
What you´ll do / Responsibilities
- Manage web content for customer portal and internal sites. This entails consistent process steps to ensure announcements, events, documentation, videos, and static content is accurate and readily available for Blue Yonder’s Global Customers.
- Quality Assurance Support: Work with development team to execute test plans; Check for design fidelity, functional flows for devices & browser versions and help ensure the product adheres to the accessibility guidelines.
- Coordinate Programs: Coor...
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