Digital Learning, Operations (Manager)

Position Summary

Acts as the operational conduit between strategic leadership and team leads. Oversees departmental functions, ensures process efficiency, monitors performance indicators, and supports innovation, quality management, and cross-unit collaboration.

Key Responsibilities

Operational Leadership & Coordination

• Convert the department’s strategic objectives into measurable goals and actionable outcomes.
• Coordinate operations and initiatives across departmental functions and units.
• Supervise project progress, timelines, and interdepartmental cooperation.

Policy & Process Management

• Establish and execute standard operating procedures (SOPs) for digital learning operations and project management.
• Ensure adherence to institutional, regulatory, and data governance standards.
• Manage budgets, purchasing processes, and vendor relationships.

Data-Dri...