Digital Pathology Field Service Engineer

About the Role
We are looking for a highly skilled and customer-focused Field Service Engineer to support our cutting-edge digital pathology systems in clinical environments. You will partner with healthcare professionals to ensure our equipment operates at peak performance, delivering reliable and accurate results. This role combines technical expertise, problem-solving skills, and exceptional customer service to maintain, install, and troubleshoot advanced medical instrumentation. This position requires the candidate to be located within the greater metro areas of Jacksonville, FL, Memphis or Nashville, TN, or New Orleans, LA

What You’ll Do

• Perform Preventive & Corrective Maintenance
– Schedule, execute, and document preventive maintenance and field change orders (FCOs) on digital scanners and related hardware.
– Diagnose root causes, perform repairs and/or part replacements, and validate system performance per SOPs and regulat...