Digital Process Innovation Manager

The Digital Process Innovation Manager drives operational efficiency and business value through process improvement and digital transformation. This role focuses on identifying inefficiencies, redesigning workflows, and implementing digital solutions that enhance performance, strengthen controls, and improve customer experience. Acting as a strategic partner across the organization, the role integrates continuous improvement methodologies with emerging technologies to modernize end-to-end processes.

Responsibilities:

• Conduct end-to-end process assessments to identify gaps, inefficiencies, and improvement opportunities
• Design and implement optimized workflows using Lean, Six Sigma, or similar methodologies
• Facilitate process-mapping workshops and collaborate with cross-functional teams
• Identify opportunities to apply automation, workflow tools, and data analytics to improve operational performance
• Lead or suppor...