Job Description
About the company
This is a rare opportunity to step into a high-growth, purpose-led digital brand with a strong and loyal customer base. With over a decade of success, the business is now entering its next phase of growth with renewed focus on UX, personalisation, and product discoverability. A values-led team culture, agile ways of working, and genuine collaboration across functions make this a great environment for product-minded thinkers who love to build, test, and improve.
About the role
This newly created role will lead the evolution of the customer experience across the business’s eCommerce site. You’ll have full ownership of the product roadmap and the mandate to shape the strategy, improve the end-to-end journey, and build out personalisation capabilities that drive loyalty, engagement, and conversion. Working alongside a capable leadership team and embedded designers and developers, you’ll play a critical role in aligning marke...
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