Digital Repair Specialist

Job description

1) Install CPE devices & Daily partner management.

2) Address partner queries & Drive quality installations.

3) Interact with customers &Troubleshoot device defects.

4) Handle device queries & Record job in CRM portal.

5) Upgrade device software & Assemble / dismantle smartphones.

6) Repair handsets & Verify devices for exchange.

7) Inspect FTTx devices & Travel to touch points.

8) Train / support service points & Fulfill adhoc responsibilities as per business requirements.

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Life insurance
• Paid sick time
• Provident Fund
• 
  

Schedule:

• Day shift

Work Location: In person