Job Description

Description

  • Collaborate with stakeholders to gather and document business requirements.
  • Analyze business processes and recommend improvements using Salesforce capabilities.
  • Translate business requirements into technical specifications.
  • Provide training and support to Salesforce users.
  • Create documentation and training materials.
  • Address user queries and troubleshoot issues.
  • Work closely with cross-functional teams, including sales, marketing, and customer support, to align Salesforce with business goals.
  • Collaborate with developers and IT teams on system enhancements.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a team.
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