Job Description

About the Company:

It is leading MNC Service base company


Experience : 10 to 15 Years

Location : Bangalore, Chennai

Work Mode : WFO

Role : Digital Solution Architect



Responsibilities:

  • Design and architect web solutions that deliver a seamless omni-channel user experience.
  • Evaluate and select modern technologies and tools to enhance customer engagement and drive conversions through techniques such as Micro Frontends, AEM/AEP, AI, Machine Learning, and Cloud-Native platforms.
  • Translate business requirements into innovative, scalable, and effective technical solutions.
  • Lead solution design and development activities using Agile methodologies, collaborating closely with product stakeholders.
  • Partner with cross-functional teams to ensure consistent delivery, implementation, and support of enterprise-level solutions.
  • Monitor and report on delivery metrics (e.g., planned vs. actual), identifying trends, risks, and improvement opportunities.
  • Drive process improvement initiatives and implement best practices across teams.
  • Stay abreast of the latest advancements in web technologies, AI, and customer experience innovations, sharing knowledge with the broader team.

Must-Have Skills:

  • Strong hands-on experience in Java/J2EE, Microservices architecture, and enterprise application development.
  • Proficiency in Next.js, ReactJS (Micro Frontends), NoSQL databases (e.g., Cassandra), Redis (session caching), and Elasticsearch.
  • Demonstrated success designing and delivering solutions for large-scale, complex enterprise systems.
  • Strong problem-solving skills and the ability to troubleshoot real-time customer challenges.
  • Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
  • Experience in leading cross-functional teams and acting as a primary point of contact across the product lifecycle.
  • Ability to design complex conversational flows and craft engaging user experiences.
  • Proven track record in analyzing delivery metrics to inform decision-making and continuous improvement.

Good-to-Have Skills:

  • Hands-on experience with PEGA (including Case Management and NBX).
  • Exposure to GenAI and personalization technologies.
  • Practical experience working with AWS and Google Cloud platforms.
  • Familiarity with ForgeRock Access Gateway and identity management solutions.

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