Digital Support Apprentice

About Aerial Express: With over three hundred and fifty great reviews on Trust Pilot, Aerial Express specialize in aerial and satellite communication. They are looking for a driven and confident individual to join their Digital Support team providing support to the wider business. This is a fantastic opportunity to get exposure to a busy environment working with customers, other departments and gaining a qualification! This organisation invests massively in young people, previously taking on apprentices in admin, IT and Marketing. You’ll be in safe hands, many apprentices have remained with the company and one has even progressed to become a manager. You will complete an SCQF Level 6 qualification as part of your apprenticeship and full training will be provided. What will I be doing? Act as 1st point of contact for customers via Outlook and on the phone. You will then assign work to engineers via Bantham. Bantham is a CRM system – you will become an expert in this by the end of your a...