Digital Transformation Manager

The Kissflow Client Manager will serve as a strategic advisor and trusted partner to client stakeholders at large enterprise clients, with a focus on driving high-impact digital transformation programs leveraging the Kissflow platform. This individual will balance client consulting, executive relationship management, and delivery oversight—ensuring clients realize maximum value from their investment in Kissflow’s low-code/no-code (LCNC) solutions

Key Responsibilities

• Advise business and technology leaders on digital transformation strategies and adoption of LCNC platforms, leading to tangible business outcomes
• Facilitate ideation workshops with diverse business units to identify and unlock value from enterprise-wide transformation programs
• Bridge the gap between Kissflow's delivery teams and customer stakeholders, ensuring alignment on business goals, solution design, implementation, and adoption
• Oversee end-to-end delivery of multi-year transformation engagements, managing priorities, timelines, risk, and change management across complex enterprise environments.
• Build strong, trusted relationships with client CXOs, acting as a thought leader and advocate throughout the client’s digital journey
• Identify and pursue account growth opportunities, including new use cases and expanded adoption of Kissflow’s offerings
• Conduct regular business reviews, prepare executive-level presentations, and represent Kissflow at client leadership forums

Required Experience & Skills

• 6+ years of experience in enterprise client management, consulting, or digital transformation leadership
• Consulting background with a Big 4 or tier-1 advisory firm strongly preferred
• Demonstrated ability to engage and influence C-level stakeholders; outstanding written and verbal communication skills
• Experience facilitating workshops, delivering executive presentations, and managing change in complex organizations
• Strong understanding of business process reengineering, requirements gathering, solution mapping, and business-IT alignment
• Prior experience with low-code/no-code platforms (e.g., Kissflow, PowerApps, Mendix, OutSystems) is advantageous
• Track record managing large enterprise accounts in sectors such as FMCG, Retail, or Manufacturing is preferred
• Hands-on technology/technical project management experience is a plus.
• MBA or advanced degree in Business, Engineering, or a related field preferred

Additional Qualities

• Entrepreneurial mindset, with a passion for solving business problems through technology.
• Ability to operate independently and as part of a cross-functional, geographically distributed team.
• Willingness to travel domestically as business needs dictate.