Digital Transformation Manager

Role Description

A Digital Transformation Manager is responsible for leading initiatives that leverage digital technologies to improve business processes, enhance customer experience, and drive organizational efficiency. This role involves assessing current systems, identifying areas for innovation, implementing digital solutions, and managing change across departments. The manager works closely with IT, operations, and business leaders to ensure digital strategies align with the company's goals.

Key Responsibilities

• Develop and execute digital transformation strategies and roadmaps.
• Identify business processes that can be improved through technology.
• Lead digital projects, including automation, system integration, and process reengineering.
• Collaborate with IT and business units to implement digital tools and platforms.
• Monitor and measure the impact of digital initiatives on efficiency, cost, and customer satisfaction. ...