Digital Workflow Architect (ServiceNow)

Position Summary:

We are looking for a seasoned ServiceNow Solution Architect and act as a trusted advisor to clients and stakeholders who can shape a multi-year ServiceNow roadmap, design and implement ServiceNow solutions. This role requires deep expertise in the ServiceNow platform and a strong understanding of client Management and Consulting. The architect will play a critical role in modernizing IT services, improving operational efficiency, and ensuring regulatory compliance across the organization.

Key Responsibilities:

Platform Expertise:

• Architect and implement solutions across ServiceNow modules including ITSM, ITAM, ITOM, SPM, GRC, CSM, and NowAssist, with a focus on healthcare workflows and compliance.

Architectural & Solution Design:

• Design scalable, secure, and extensible ServiceNow architectur...