Dining Experience Supervisor

Responsibilities -

• Provide excellent customer service to guests by taking orders, answering questions about menu items, and making recommendations.
• Record guest orders accurately and relay them to the kitchen or bar staff.
• Ensure that special dietary requirements or requests are noted and communicated.
• Serve food and drinks to guests, adhering to the hotel's service standards, including proper etiquette and timing.
• Prepare and set tables for dining, ensuring that they are clean, well-arranged, and properly equipped with utensils, glassware, and napkins.
• Be knowledgeable about the menu items, including ingredients, preparation methods, and pricing, in order to answer guest inquiries.
• Suggest additional menu items, specials, or beverages to enhance the guest's dining experience and increase revenue.
• Present bills to guests, process payments, and provide change or receipts. Handle any billing inquiries ...