Job Description
Position Overview
The Food & Beverage Supervisor is responsible for overseeing daily operations in the Client Site This role ensures smooth service delivery and compliance with hygiene and safety standards. The supervisor acts as a bridge between staff and management, driving operational efficiency and team performance.
Key Responsibilities
- Operational Oversight
- Supervise daily F&B operations across assigned Site.
- Ensure adherence to service standards, SOPs, and brand guidelines.
- Coordinate with kitchen and service teams for seamless guest experiences.
- Guest Experience
- Monitor guest satisfaction and handle complaints promptly.
- Maintain a welcoming atmosphere and ensure personalized service.
- Support initiatives to enhance customer loyalty and repeat business.
- Team Leadership
- Train, coach, and motivate staff to deliver consistent service exc...
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