Job Description

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.


FTE: 1.0, Shift: Day, Schedule: Business Hours

Position Summary

The Director of Case Management is responsible for leading a dynamic team of clinical professionals in the execution of exemplary cross continuum care coordination. This position is responsible for the development and implementation of the case management process; coordinating and supervising the duties of the clinical case managers and social workers; promoting quality patient care outcomes while supporting appropriate utilization/resources management along the continuum of care; and facilitating the multidisciplinary case management process by coordinating the development and implementation of tools and systems for effective, efficient case management. This individual works with market leaders, physicians, peers, community colleagues, system leaders and others to identify opportunities to continually improve patient care and services, and to execute collaborative practices that exemplify MultiCare Health System’s commitment to patient centered care and community engagement. Hospital-based leaders may have a dual matrixed reporting structure.

Requirements


  • Master’s Degree in health-related field

  • Current Registered Nurse license in Washington State or Multistate License endorsement (MLS)

  • Eight (8) years clinical experience, acute care case management experience preferred

  • Five (5) years of healthcare leadership experience

  • Risk mitigation, financial and reimbursement experience

  • Non-RN Directors are grandfathered into this role

    • About Tacoma General Hospital

    MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children’s, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.

    About the Tacoma Community

    Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone — outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it’s a city where you can live, work and play.

    Why MultiCare?

  • Rooted in the local community – Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years

  • Growth and education – Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future

  • Well-being and support – Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life

  • Living our values – Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other

  • Belonging for all – Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued

  • Pacific Northwest lifestyle – Work and live where natural beauty, adventure and strong community connections are part of everyday life

    • Pay and Benefit Expectations

    We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $183,414.00 - $254,634.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

    Associated benefit information can be viewed here.

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