Direct Collections Analyst

At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you!As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process, and finding solutions on how to improve HP and customer interlock and accelerate cash flow.**What will your day consist of?**
- Building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process, and finding solutions to improving payments and accelerating cash-flow
- Sending consolidated account statements, to our AP contacts, who are usually part of centralized teams
- Logging the disputes raised by the customers and follow-up with internal and external stakeholders for resolution
- Conducting critical calls with different Order Management groups, to review the sta...