Job Description
- Opportunity to lead a practice and work with global clients and stakeholders
- Attractive base salary and bonus
Job Description
The OpportunityAs the Director, Business Operations Modernization (BOM) - India & APAC, you will lead and scale one of the most critical delivery engines of the company. Working in close partnership with the North America BOM Leader, you will drive the evolution of our BOM practice across the APAC region - powering AI-first, outcome-based delivery and building a globally integrated, high-performance team of 1,000 professionals.The BOM practice enables clients to modernize legacy systems, optimize processes, and transform operations through services in Systems Engineering & Support, Business Process Design, PMO, Integration, and Cybersecurity. You will play a pivotal role in strengthening delivery, developing talent, fostering innovation, and driving profitable growth across APAC.Our BOM Practice modernizes systems and re-engineers processes to deliver measurable outcomes like faster operations and improved NPS. Our BOM services focus on modernizing applications, improving system integration, and upgrading legacy technologies to drive faster, more efficient operations.With BOM, we help clients transition to modern technologies, enabling them to be more agile and scalable across all aspects of their business operations.Responsibilities
Strategic & Practice LeadershipLead and scale the Business Operations
Modernization (BOM) practice across APAC, building delivery excellence,
operational maturity, and profitable growth.
Partner with the Global and NA BOM
leadership to define and execute a unified modernization strategy,
ensuring consistent global delivery frameworks and performance standards.
Drive the AI-first delivery model -
embedding copilots, AI/ML, automation, and analytics across all stages of
delivery to enhance efficiency, quality, and speed.
Delivery Excellence & TransformationOversee end-to-end delivery across key
service lines: systems engineering, process design, PMO, and integration.
Ensure predictable execution, client
satisfaction, and high-quality delivery at scale.
Champion continuous improvement, agile
practices, and data-driven governance.
- Business Growth & Client Success
Establish and scale AI-first,
automation-enabled delivery practices that improve productivity and reduce
cycle times.
Develop reusable frameworks, accelerators,
and playbooks that enhance delivery predictability and client outcomes.
Partner with the Data & AI practice to
infuse AI-driven intelligence into operations and client solutions.
Global Collaboration
The Successful Applicant
Experience:15+ years of progressive leadership
experience in technology consulting, delivery management, or business
process transformation within large-scale or global organizations.
Proven track record managing large P&L
portfolios ( $50M) and delivery teams of 800+ practitioners across
geographies.
Demonstrated success in building and
leading AI-led or automation-enabled delivery organizations.
Deep expertise in application
modernization, process re-engineering, and integration programs.
Experience delivering to clients in
Telecom, BFSI, Healthcare, or Technology verticals preferred.
Leadership Competencies:Strategic thinker with strong operational
discipline and execution excellence.
Inspirational people leader who builds
high-performance cultures and nurtures future leaders.
Strong collaborator, able to operate
effectively across global teams and matrixed environments.
Commercially astute, outcome-oriented, and
comfortable operating in a fast-paced growth environment.
Technical & Domain Knowledge:Strong grounding in systems engineering,
enterprise applications, automation, and cloud platforms.
Familiarity with AI-first engineering and
emerging modernization technologies.
Deep understanding of modern delivery
- frameworks - agile, DevSecOps, and continuous improvement.
What's on Offer
Competitive salary package in line with industry standards.
Opportunities for professional development and career progression.
A supportive and inclusive work culture in Noida.
Access to state-of-the-art technology and resources.
Skills Required
Continuous Improvement, Process Re-engineering, Systems engineering, Analytics, Business Process Design, Integration, DevSecOps, Pmo, Agile
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