Director - Client Delivery

The Director, Client Delivery is a leadership role responsible for managing a portfolio of strategic customers. The role is intended to develop strong client relationships, ensure successful project delivery, and drive overall successful outcomes for our customers and our business. The Director role requires strategic vision, leadership acumen, and the ability to foster collaboration across teams.

Key Responsibilities

• Leadership and Oversight: Collaborate with Sales to provide leadership and strategic guidance in executing roadmaps for strategic accounts.
• Facilitate the implementation of governance/delivery operating models and ensure adherence to client satisfaction metrics.
• Support team members in envisioning, developing, and delivering transformative opportunities with clients.
• Coach and assist Client Delivery team in challenges related to their portfolios.
• Strategic Account Leade...