Job Description
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
**What you'll be doing**
The Director, Client Experience (CX) Strategy & Governance plays a vital role in defining and living our enterprise CX Strategy, driving key client experience and operational projects forward, rallying internal support, and delivering on CIBC’s goal of being a relationship focused bank and a leader in client experience.
This role leads a team responsible for building and delivering on an enterprise CX strat...
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
**What you'll be doing**
The Director, Client Experience (CX) Strategy & Governance plays a vital role in defining and living our enterprise CX Strategy, driving key client experience and operational projects forward, rallying internal support, and delivering on CIBC’s goal of being a relationship focused bank and a leader in client experience.
This role leads a team responsible for building and delivering on an enterprise CX strat...
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