Director, Communications – CX APJC

What You’ll Do

As the Communications Director for the Asia Pacific, Japan, and Greater China (APJC) Customer Experience (CX) organization, you will hold a pivotal leadership role driving strategic communications. You will collaborate cross-functionally with teams across CX and Cisco-including Sales, Marketing, PR/AR, and peer communications leaders-as well as senior leadership within the APJC region.

This is a fulfilling opportunity to partner with senior leaders to design and implement a comprehensive communications strategy. You will establish a consistent messaging framework for both internal and external audiences, provide high-level executive support to the CX APJC SVP, and actively elevate the CX brand and market recognition.

You will act as a champion for our core values-Customer Obsessed, Growth Mindset, Trusted Partner, and Simple to Use-ensuring we remain our customers’ first choice for a strategic partner.

Key Responsibilities