Job Description

A leading telecommunications company seeks a Customer Experience Operations Director to oversee large teams improving service experiences for enterprise clients. This role emphasizes data-driven operations, AI integration, and the creation of key performance indicators to enhance customer satisfaction and efficiency. The ideal candidate will have extensive leadership experience in telecom, strong problem-solving skills, and be bilingual in English and French. This full-time regular position is located in Canada with a hybrid work model.
#J-18808-Ljbffr

Apply for this Position

Ready to join Bell? Click the button below to submit your application.

Submit Application