Director, Customer Experience ASIA

Overview

Director, Customer Experience ASIA role at Broadcom. The Senior Manager / Director – Customer Experience (CX) provides strategic vision and leads a high performing team of professionals covering services sales, technical account managers, project managers and consultants. The team combines to provide best in class strategic, technical and consulting services for VMware by Broadcom customers and partners with the VMware software portfolio. This is a senior role and will report into the APAC VP of Professional Services with day-to-day engagement to the ASIA VP & General Manager.

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Responsibilities

• Develop and maintain strategic plans to build and evolve VMware’s product and transformational service offerings
• Collaborate with the services sales, learning, delivery & technical account manager team to deliver high-quality, results-based customer experience across all cus...