Director, Customer Operations

Director, Customer Operations page is loaded## Director, Customer Operationslocations: Woodbridge, Ontariotime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR **Position Summary**407 ETR is currently seeking a Director of Customer Operations to add to our World Class Customer Operations team in Woodbridge, ON. We are seeking a visionary leader to develop and execute strategic plans to achieve departmental objectives aligned with corporate goals. The incumbent will lead the digital/omnichannel customer experience and drive continuous improvement. They will provide strong leadership by setting the annual strategic direction, developing staff, and championing operational efficiency through automation/AI.**Responsibilities*** Develop and execute plans to achieve annual department objectives that align with corporate targets and strategies.* Work with Collections and Cash Administration functions, ensuring seamless transition, role clarity, and alignment with cus...