Director Customer Service

Overview

Who We Are We are KORT Payments, providing a state-of-the-art omnichannel payments platform designed to simplify business transactions. Our mission is to empower businesses with capabilities in compliance, risk management, and payment processing. Our enterprise-grade platform, along with a veteran management team, helps us deliver exceptional service and satisfaction.

As we expand our presence in the U.S. market, we will bring proven solutions and an innovative approach to new industries, operating under the KORT Payments banner alongside Merrco, Payfirma and Barnet.

Location Toronto

Employment Type Full-time, New position, Hybrid

Salary Range $80,000 - $100,000

What You Will Be Doing

The Director, Customer Service is responsible for leading and scaling the Customer Experience team to drive customer satisfaction, retention and growth. This role owns the customer experience s...