Director Digital Analytics [T500-22451]

About Albertsons Companies Inc.:

As a leading food and drug retailer in the United States, Albertsons Companies, Inc. operates over 2,200 stores across 35 states and the District of Columbia. Our well-known banners across the United States, including Albertsons, Safeway, Vons, Jewel-Osco and others, serve more than 36 million U.S customers each week.

We build and shape technology solutions that solve customers’ problems every day, making things easier for them when they shop with us online or in a store. We have made bold, strategic moves to migrate and modernize our core foundational capabilities, positioning ourselves as the first fully cloud-based grocery tech company in the industry.

Our success is built on a one-team approach, driven by the desire to understand and enhance the customer experience. By constantly pushing the boundaries of retail, we are transforming shopping into an experience that is easy, efficient, fun and engaging.

About Albertsons Companies India:

At Albertsons Companies India, we're not just pushing the boundaries of technology and retail innovation, we're cultivating a space where ideas flourish and careers thrive. Our workplace in India is a vital extension of the Albertsons Companies Inc. workforce and important to the next phase in the company’s technology journey to support millions of customers’ lives every day.

At the Albertsons Companies India, we are raising the bar to grow across Technology & Engineering, AI, Digital and other company functions, and transform a 165-year-old American retailer. At Albertsons Companies India associates collaborate directly with international teams, enhancing decision-making processes and organizational agility through exciting and pivotal projects. Your work will make history and help millions of lives each day come together around the joys of food and inspire their well-being.

Job Description:

Position Title: Director – Digital Analytics

Roles & Responsibilities:

• Define the long-term analytics strategy and roadmap for digital experiences, shopper behavior, experimentation, and self-service BI.
• Connect analytics priorities to enterprise goals, ensuring alignment with product, engineering, marketing, and customer experience strategies.
• Advocate for behavioral insights, experimentation, and data-driven decision-making at the executive level.
• Anticipate future analytical needs, technology trends, and data capabilities; lead transformation initiatives to elevate analytics maturity.
• Create and maintain a team structure that aligns with business strategy and evolving digital priorities.
• Foster a culture of accountability, innovation, and continuous learning.
• Attract and retain top analytics talent in a high-growth, global environment.
• Partner with data engineering, machine learning, and platform teams to define scalable data architecture, measurement frameworks, and analytical tooling. · Champion a culture of experimentation across teams—driving A/B testing, multivariate testing, and cohort analysis—and partner closely with ML teams to refine experimentation methodologies, evaluate model performance, and implement corrective feature adjustments that maximize customer and business impact.
• Drive enterprise-wide adoption of modern analytics capabilities including advanced BI, experimentation platforms, and behavioral analytics tools (e.g., Adobe, Amplitude).
• Identify unmet data and capability needs and ensure timely resolution through cross-functional collaboration.
• Lead analytics efforts that influence digital product strategy and shopper experience, including funnel performance, personalization, content effectiveness, and friction detection.
• Ensure delivery of high-quality insights, dashboards, experimentation results, and strategic recommendations to senior leadership.
• Establish enterprise KPI frameworks, success metrics, and unified measurement standards across digital channels.
• Drive adoption of test-and-learn methodologies and promote a culture of measurable, evidence-based decision-making.
• Communicate complex analytical outcomes in a clear, succinct, and strategic manner to executive audiences.
• Build strong partnerships across product, UX, engineering, operations, marketing, and data science.
• Shape experience strategy by connecting behavioral analytics to customer outcomes and business opportunities.
• Represent analytics in senior forums, influencing decisions with data storytelling and strategic insight.

Experience Required:

• 15+ years of experience in digital analytics, product analytics, customer insights, or data strategy, ideally in e-commerce, retail, grocery, or large-scale consumer digital products.
• Proven experience leading multiple analytics functions at scale.
• Track record of defining analytics strategy, driving transformation, and partnering with engineering on scalable data architecture.
• Deep experience with digital measurement tools (e.g., Adobe, Google Analytics), BI platforms, experimentation frameworks, and behavioral analytics. · Expert-level proficiency in SQL and familiarity with Python/R.
• Strong executive communication skills, with the ability to influence senior stakeholders and translate analytics into strategic outcomes.
• Experience establishing enterprise KPIs, success metrics, and measurement standards.

Skills Required:

• Leadership of cross-functional analytics teams
• Data strategy, KPI definition, measurement frameworks
• Digital analytics, behavioral analysis, experimentation
• Modern BI and dashboarding tools
• Data storytelling and executive communication
• Experience with large-scale data environments and cloud ecosystems