Director, Digital Customer Experience

Virgin Galactic is currently seeking a highly skilled Director, Digital Customer Experience to join the IT leadership team to help lead the development and evolution of our digital customer platform to enable a bespoke and exclusive customer journey. Reporting directly to the Chief Information Office, the Director, Digital Customer Experience will lead the delivery of a seamless, sustainable, and innovative digital platform that engages the customer and supports their journey from prospect to astronaut, driving trust and brand affinity. The Director, Digital Customer Experience will be responsible for planning, secure development, integrations, testing and support of the digital customer platform for the enterprise.

With responsibility for the end-to-end solution, the ideal candidate will have a strong background in developing digital business to consumer solutions for a luxury brand(s). The platform will require multiple integrations, including SalesForce, cre...