Director Digital Product Management

Director Product Management, Cart, Checkout & Product Automation

As theDirector of Product Management for Cart, Checkout, and Product Automation , you will lead the vision, strategy, and execution of Albertsons most critical transactional and conversion-driving experiences. You will own the platforms and workflows that power how customers review, finalize, and complete their grocery purchasesensuring reliability, clarity, and speed at scale.

This role requires a strong background indigital commerce product management ,transaction-heavy platforms , andautomation-led systems , along with the ability to lead large, cross-functional teams and influence senior leadership across the organization.

You will collaborate closely with U.S. and India-based teams across Product, UX, Engineering, Data Science, Analytics, Merchandising, and Operations to deliver frictionless, resilient, and intelligent shopping experiences.

Key Responsibilities:

Strategic Leadership & Vision:

• Define and execute theend-to-end product strategy for Cart, Checkout, and Product Automation platforms.
• Drive alignment with global executive leadership, engineering, and business stakeholders to deliver best-in-class transactional experiences.
• Develop and evangelize along-term roadmap focused on conversion optimization, reliability, scalability, and automation.
• Champion acustomer-first mindset , ensuring simplicity, trust, and usability are embedded in every product decision.

Cart & Checkout Product Execution:

Own critical purchase moments including:

• Cart management and item lifecycle
• Pricing, promotions, and savings application
• Fulfillment selection (pickup, delivery, substitutions)
• Payment, order placement, and confirmation flows
• Partner with engineering to ensurehighly available, performant, and scalable cart and checkout systems.
• Drive improvements in conversion, abandonment reduction, latency, and transactional reliability across channels (web and mobile).

Product Automation & Platform Capabilities:

• Lead automation initiatives that streamline workflows, reduce manual intervention, and accelerate delivery across commerce platforms.
• Partner with AI, data science, and platform teams to embedintelligent automation and decisioning into cart, checkout, and operational workflows.
• Drive platform thinkingbuilding reusable, configurable capabilities that scale across banners, regions, and use cases.

Data, Metrics & Continuous Optimization:

• Define and own success metrics such as conversion rate, checkout completion, cart abandonment, latency, error rates, and customer satisfaction.
• Leverage experimentation, A/B testing, and behavioral insights to continuously optimize experiences.
• Translate product outcomes into clearbusiness impact narratives for senior leadership.

Leadership & Team Development:

• Build, mentor, and scale high-performing product teams across India and the U.S.
• Foster a culture of ownership, accountability, experimentation, and continuous improvement.
• Act as the executive voice for Cart, Checkout, and Product Automation in senior forums and planning discussions.

Qualifications & Skills:

• 15+ years of experience inproduct management , with 5+ years in leadership roles within e-commerce, retail, grocery, or digital marketplaces.
• Deep expertise inCart, Checkout, payments, promotions, and transactional platforms .
• Proven track record of owning and scalinghigh-volume, high-availability commerce systems .
• Experience drivingproduct automation, workflow optimization, or platform modernization initiatives.
• Strong understanding of UX principles, experimentation, and conversion optimization.
• Exceptional leadership, stakeholder management, and executive communication skills.
• Experience working in a global, cross-functional environment across time zones.