Job Description

What you will do

Service strategy and delivery for the Global Marine & Navy portfolio—spanning HVAC/R, fire detection & suppression, security, life-safety and automation—ensuring consistent, mission-ready, through-life support for naval fleets, cruise lines, offshore, merchant and specialty vessels. Drive standardized service processes, digital enablement, compliance, and customer outcomes across regions, with particular responsibility for service operations and partner networks in APAC and EMEA.

How you will do it

1) Global Service Strategy & Governance

  • Define and own the Global Service Operating Model for Marine & Navy (policies, standards, KPIs, escalation paths), ensuring consistent approaches across regions, fleets, and vessel classes (naval, cruise, offshore, merchant).

  • Maintain global service playbooks (preventive maintenance, inspections, ITM programs, health checks, deluge testing, ...

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