Job Description
A top candidate from NYC will be hybrid, 3 days a week.
If located in Bridgewater, will be hybrid 2 days a week in Bridgewater and 1 in NYC.
The Team You Will Join
This role joins the Customer Insights & Analytics team which is part of the Global Marketing and Communications organization at MetLife. This role will lead the Customer Commitment Program through successful execution and optimization, partnering with local market stakeholders to drive action from insights into our customers (End Users, Employees, Employers, Brokers, and Agents). The Customer Commitment Program is a key program for the enterprise and for marketing, with Executive and Board level visibility.
The Opportunity
The Global Customer Commitment Program is a key enabler of our New Frontier strategy. The program utilizes customer research to understand how we can Attract, Retain, and Deepen customer relationships in our key global markets by focusing on driving two key outcome metrics: rNPS and Pur...
If located in Bridgewater, will be hybrid 2 days a week in Bridgewater and 1 in NYC.
The Team You Will Join
This role joins the Customer Insights & Analytics team which is part of the Global Marketing and Communications organization at MetLife. This role will lead the Customer Commitment Program through successful execution and optimization, partnering with local market stakeholders to drive action from insights into our customers (End Users, Employees, Employers, Brokers, and Agents). The Customer Commitment Program is a key program for the enterprise and for marketing, with Executive and Board level visibility.
The Opportunity
The Global Customer Commitment Program is a key enabler of our New Frontier strategy. The program utilizes customer research to understand how we can Attract, Retain, and Deepen customer relationships in our key global markets by focusing on driving two key outcome metrics: rNPS and Pur...
Apply for this Position
Ready to join MetLife? Click the button below to submit your application.
Submit Application