Director, Global Customer Platforms Engineering

Job Title: Director, Global Customer Platforms Engineering

GCL : F

Introduction to role:

Are you ready to harness responsible AI and modern engineering to elevate global customer platforms that directly improve patient and caregiver experiences? You will be responsible for the engineering strategy behind our enterprise-scale platforms in this role. You will apply healthcare, pharmaceutical-focused, customer engagement, and data analytics cloud solutions. This will build measurable business results and real impact for those living with rare and devastating diseases.

Here, you will compose how we build, release, and evolve capabilities guided by live signals and real-world performance. You will set the standards, controls, and guardrails that ensure security, privacy, accessibility, and reliability, so our teams can adapt quickly with confidence and our patients benefit. Can you envision leading a high-performing team to turn ...