Director, Global Incident Management

A leading payment technology company is looking for a seasoned leader to head their Client Services Global Incident Management in Pasay. The ideal candidate will have a strong background in incident response and operational resilience, with at least 12 years of relevant experience. Responsibilities include developing the incident response team, overseeing 24x7 operations, and collaborating across functions. This hybrid role requires excellent communication skills and a detail-oriented approach to managing complex incidents while ensuring service-level commitments are met.
#J-18808-Ljbffr