Job Description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

**What you’ll be doing**

As the Director, IT Project Management, you‘ll be joining CIBC’s Digital and Client Experience Technology team, to manage delivery of a portfolio of innovative Contact Center Technology projects. You’ll be responsible for managing a team of 5 to 10 Project Managers and Project Coordinators. You will lead large-scale initiatives such as Contact Center as a Service (CCaaS), Artificial Intelligence Virtual Bot (AIVB), and Speech AI, ensuring the successful delivery of...

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