Director, ITS, FASTech & Innovation

The Director, ITS, FASTech & Innovation leads a rapid-delivery team within Chartwell’s IT Services division. The role drives small, high-impact technology projects that apply automation, AI, and innovation to improve efficiency and employee experience.

Working in four- to eight-week Agile cycles, the Director partners with business leaders to identify opportunities, deliver solutions across Chartwell’s technology ecosystem (Microsoft 365, Power Platform, UiPath, Copilot, ChatGPT, Yardi, Oracle HCM Cloud, ServiceNow), and ensure measurable business outcomes.

This position combines strategic leadership with hands-on technical delivery, balancing innovation with governance and compliance.

Key Accountabilities

Strategic Leadership

• Identify and prioritize automation and AI opportunities with business leaders.
• Build a pipeline of rapid-delivery projects aligned with enterprise priorities.
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